ULifeline: A Project of The Jed Foundation
THE JED FOUNDATION DESIGN GUIDELINES GUIDING YOUTH TO POSITIVE AND CONNECTED PEER SUPPORT FOR EMOTIONAL HEALTH
How Might Peer Support Promote the Emotional Health of College Students?
The Jed Foundation (JED) exists to protect emotional health and prevent suicide for our nation’s teens and young adults through on-campus initiatives and online tools and campaigns. JED turned to HopeLab to enhance their digital approach to suicide prevention with a focus on peer support.
HopeLab applied human-centered design to uncover the psychology of how young people support one another, and how they perceive and react to mental health campaigns. This process, which included deep listening interviews and a survey of 400+ youth, revealed psychological motivators and barriers to help-giving and help-seeking. HopeLab synthesized these findings and identified design guidelines that could be applied to JED’s programs and digital properties. These actionable guidelines reexamine how mental health campaigns communicate directly to youth to empower effective, connective peer support.
"HopeLab helped JED deeply understand how teens and young adults support one another during period of distress...This knowledge will improve our efforts to reduce the shame and secrecy around these issues so that more people give and seek help."
"HopeLab is smart and experienced, yet they approach research with a wide open mind and deep listening skills. The result is deep understanding and insights."
Through Half of Us, mtvU and The Jed Foundation aim to initiate a public dialogue to raise awareness about the prevalence of mental health issues and connect students to the appropriate resources to get help.